Terms of Service
You agree to the following Terms of Service when using any of our hosting plans.
Illegal Content / Illegal Usage
HostRush is bound by the laws of New York State and the United States of America. We may also be bound by International Treaties. You agree to use our services for legal purposes and indemnify us for any questionable actions performed directly by you or indirectly by whom you have given access to your account or as a result of negligence arising by not safeguarding your account. Any such activity which comes to our knowledge may result in the suspension or termination of such account either with or without notice solely at our discretion depending on the nature and severity of such activity.
No Spam Allowed, Zero Tolerance Policy
Under no circumstances may our servers be used to send unsolicited emails, bulk mails or any type of spam.
75 Day Money Back Guarantee - Shared and Reseller Plans
We stand behind our 75 day money back guarantee. If you are not satisfied with our service, we will give you a full refund by method paid. We do however reserve the right to monitor, request further justification from or deny refunds to those clients which repeatedly sign up and then request refunds or which have abused our terms of service.
The 75 day money back guarantee is applicable if you sign up for a billing period of 75 days or more, eg., you sign up with quarterly or yearly billing. Otherwise, you will be eligible for a 30 day money back guarantee.
30 Day Money Back Guarantee - VPS
We take pride in offering high quailty vps products that are capable of performing rigorous production environments. We offer a 30 day money back guarantee on our vps products.
DOMAINS ARE NON REFUNDABLE. THEY ARE NOT COVERED IN OUR 30 DAY MONEY BACK GUARANTEE. YOUR DOMAINS ARE YOURS. YOU ARE FREE TO MAINTAIN THEM WITH US OR TO TRANSFER THEM TO ANY REGISTRAR YOU LIKE. WE WILL DEDUCT $9.99 FROM ANY REFUND MADE FOR A HOSTING PLAN WHICH INCLUDES A FREE DOMAIN OR $9.99 MINUS THE AMOUNT YOU PAID FOR THE DOMAIN WHEN ISSUING A REFUND MADE FOR A HOSTING PLAN WHICH INCLUDES A STEEPLY DISCOUNTED DOMAIN.
Only One Free or Steeply Discounted Domain Per Hosting Package
The free or steeply discounted domains which we offer as promotions are limited to ONE DOMAIN PER PACKAGE. You are however free to purchase more then one hosting package in order to take advantage of the free or steeply discounted domains.
Adult, Pornographic Sites are Not Allowed
Although we plan to allow adult content in the future, at the current time it is not allowed on our servers. When we start allowing adult content, we will edit these Terms of Service.
Long Running Processes, Concurrent Multiple Processes, Resource Intensive Processes
We monitor all processes running on our servers. We don't allow long running processes on our shared servers. Generally processes running up to 60 seconds at a time, which run a few times day will be permitted, this is not a hard limit rule and there is some flexibility here. Processes which consume excessive resources, eg. greater then 30% of the cpu and run over 90 seconds will not be allowed on our shared servers. Most sites, forums, blogs will run fine within these limits.
Data Storage on Shared Plans
The data storage allocated to your account is for the purpose of hosting the domains in your account. You are allowed to use 5GB of your allocated disk space for your personal use and in addition you are allowed to keep backups of your website(s) and database(s). Do not store multiple backups of backups in your account.
Unacceptable Content on Our Servers
We do not allow the following content on our servers:
Any site violating US Federal Law, NY State Law or any Law which we are bound to comply with. IRC scripts, Ip Spoofing, Session Hijacking, proxy sites, image/video hosting, multiple audio streaming, commercial video streaming, event broadcasting, mailers and bulk sms scripts, distributed computing scripts, bit torrent. Gaming services, ie Minecraft, Battlefield 3 are allowed on our vps products.
This list is not exhaustive, but a sample of what content is generally prohibited in a shared hosting environment. HostRush staff will have the final say as to what content will be permitted on our severs and the sole remedy will be the prorated refund of services to be calculated from the first day of the subsequent month.
Safeguarding of Your Account
You agree to safeguard your account and keep your passwords secure and limit access to your account to persons affiliated with you and your company.
Customer agrees to indemnify, release, defend and hold harmless HostRush, its owners, agents, officers and employees from any and all claims, demands, losses, causes of action, damage, including but not limited to consequential damage, attorneys' fees and costs or any other liability arising out of the use of any services or products provided by or in connection with HostRush.