The preferred way of contacting technical support is to log into your account and open a support ticket. This keeps a centralized record of your communication with us and allows different support representatives to interact with you.
You may email support at the address below. When doing so, please send the mail from the email address which we have on file. This is usually the address you provided to us when you first signed up with us for web hosting.
You may call us at 716-240-2070 in the event that you have an emergency or critical situation.